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Lead Retrieval Process

Updated

Activate Lead Retrieval Module in EMT

When first setting up Lead Retrieval for a new show, the ‘Scanning’ module must first be activated on EMT.  

To activate, click the ‘Show Snapshot’ module on the left nav bar and select ‘Overview’.  

On the ‘Active Modules’ panel, click the empty checkbox next to ‘Scanning’ to enable the module.  

Once activated, the ‘Scanning Module’ will now be visible on the left navigation bar on EMT.

 

 

Setting up Pricing

  1. Verify LRU Needs
    Confirm whether LRUs are required for the upcoming show or event.
  2. Check Booth Pricing
    Consult the Exhibit Manager or review the event prospectus to gather booth pricing details.
  3. Determine LRU Pricing Tier
    Use the Price Guide to align LRU pricing with the appropriate tier based on booth costs.
  4. Collaborate with the LRU Team
    Engage the Customer Service LRU team to discuss pricing strategy.
    Help configure the pricing tool to reflect the agreed approach.
  5. Validate with the Project Manager
    Review and confirm the pricing setup with the Project Manager before finalization.
  6. Document & Communicate
    Record the approved pricing structure for reference and transparency.
    Share finalized pricing details with relevant internal teams.  

 

✅ Confirmation & Promo Emails 

1. Lead Retrieval Setup

  •  Confirm Lead Retrieval is set up for the show.
  •  Ensure the default marketing email is automatically added.

 

2. Email Creation & Review

  •  Access the Exhibitor tool/module.
  •  Use the Sample Email Template to create the marketing email.
  •  Follow all bold instructions in the template.
  •  Verify all links direct to the correct show.
  •  Proofread the email, and send it to the Customer Service Director or Manager for approval
  •  Confirm the QR code is present on the badge.

 

3. Communication & Updates

  • Update the LRU spreadsheet:
  •  Add exhibit hall hours.
  •  Include the reservation link.
  • Send email schedule dates to the Project Manager (PM) - If requested.

 

4. Email Schedule & Post-Event Checks

  •  After the exhibit hall closes:
  •  Confirm with the Fulfillment Manager or PM.
  •  All lead retrieval devices have been collected.
  •  All devices/downloads are synced.

 

5. Leads Management

  •  Send leads only to paid reservations with leads.
  •  Mark status as "Complete" in the spreadsheet once leads are sent.

 

 

  • The purchase of a “Download” enables you to install the eventPower Event Scan app on your own iPhone or Android device.
     
  • Many events have an option to rent a “Device” which includes the eventPower Event Scan software preinstalled and can easily be shared with others in your booth.
     
  • If your company uses a third-party lead retrieval system, we offer an ‘SDK’ option that allows you to use this third-party system to scan attendees. Contact us for more information and pricing.
     
  • The QR codes printed on attendee badges can not be read by other apps or devices, such as a standard camera app.  You must use one of the eventPower Lead Retrieval options if you want to electronically collect attendee information.
     
  • We are unable to provide attendee information based on photographs of badges or created lists of names.


If you are experiencing problems with your scanner and have rented a device or purchased your app from eventPower please contact an eventPower representative onsite or email LeadRetrieval@eventPowersupport.com.


We can solve almost any problem while you’re still at the event to make your lead retrieval experience successful.  Please reach out so we can help.  
 

Refunds are not available after the event.

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